http://wamc.org en http://wamc.org/post/td-bank-expected-cut-200-western-ma-jobs <p>About 200 people are expected to lose their jobs when TD Bank closes a customer call center in Springfield at the end of the year.</p><p>The workers learned at a meeting Tuesday night that the 24/7 customer support center will close in December as part of a decision to consolidate call centers to locations in Maine, New Jersey and South Carolina.</p><p>The branch at the location will remain open.</p><p>Bank spokesman Jimmy Hernandez tells WWLP-TV it was a difficult decision and did not reflect job performance.</p> Wed, 09 May 2012 12:08:35 +0000 38595 at http://wamc.org TD Bank Expected to Cut 200 Western MA Jobs