Derek Avery http://wamc.org en Dr. Derek Avery, Temple University – Diversity and Customer Satisfaction http://wamc.org/post/dr-derek-avery-temple-university-diversity-and-customer-satisfaction <p>In today&rsquo;s Academic Minute, Derek Avery reveals how customer satisfaction can be tied to the diversity of a retail outlet&rsquo;s workforce.</p> Tue, 17 Apr 2012 09:00:00 +0000 Bradley Cornelius 36693 at http://wamc.org Dr. Derek Avery, Temple University – Diversity and Customer Satisfaction