Massachusetts and Vermont are withholding payments and considering legal options against the contractor that set up the states' problem-plagued health insurance websites.
Jason Lefferts is the communications director for the Massachusetts Health Connector, the state’s insurance marketplace. He describes how simple signing up for health insurance through the website should be.
The state official overseeing Vermont's new online insurance marketplace says there has been a second "privacy incident" after there was a mix-up of information involving two people with the same first and last names.
Governor Peter Shumlin says the Vermont Health Connect health insurance marketplace's performance is improving, and there's no need now to talk about contingency plans in case it isn't fully functional by year's end.