Massachusetts Office of Consumer Affairs and Business Regulation

The holiday shopping season begins this week with Black Friday, Small Business Saturday, and Cyber Monday. Barbara Anthony who heads the Massachusetts Office of Consumer Affairs and Business Regulation says there are some things people need to keep in mind to have a safe and enjoyable shopping experience.   She spoke with WAMC’s Pioneer Valley Bureau Chief Paul Tuthill

Auto insurance rates in Massachusetts are climbing higher. Drivers are starting to see their premiums go up four years after rates dropped when the state partially de-regulated the auto insurance business.  WAMC's Pioneer Valley Bureau Chief Paul Tuthill reports.

        Many of the largest auto insurance companies doing business in Massachusetts have raised rates in each of the last two years.  The insurers are faced with rising costs for claims from car crashes, thefts and injuries, according to James Harrington, of the Massachusetts Insurance Federation.